Shipments via USPS First Class Mail have been delayed if you need your order sooner we recommend choosing Priority Mail with insurance.
dbrie is not responsible for lost or stolen packages when delivery has been confirmed. dbrie is not responsible for lost or misdirected packages. The customer assumes all responsibility for any loss, or damage of these items. No refunds will be made on packages that are not accepted by recipient. dbrie is not responsible for any damages incurred during shipping. We strongly recommend that you obtain insurance and tracking for your package.
dbrie cannot guarantee arrival time of packages for any of our carriers and will not be held responsible for any delayed shipping once your item has been dispatched.
Most orders will ship out within 24-48 hours of ordering pending availability and processing payment. Shipments will not be made Saturdays and Sundays. Orders placed on Friday after 12pm EST will begin processing on the following Monday.
Note: If you need an order rushed please email us directly at: firstname.lastname@example.org to ensure availability before placing your order.
Second Day Air and Next Day Air orders placed after 3pm EST will ship the next business day. Some orders will take 24-48 hours to process, based on availability.
In the event that the merchandise you have selected is not currently in stock or if we need additional information for credit verification, we will contact you with a follow-up email.
We do not accept returns on face masks for sanitary reasons.
The masks that are for purchase on our site are not medical grade nor are they FDA approved. Though we did make these mask with medical professionals in mind. Our masks are not direct substitutes for N95, surgical, or procedural masks. We are not affiliated with any medical supply companies.
Disclaimer: This face mask is not meant to replace the surgical face mask, it is a contingency plan for those who have no available mask. Proper use of a surgical mask is still the best way to prevent virus infection.
Please contact us with any further questions regarding your purchase, we're here to help!